Questions deserve straightforward answers.
Explore how hosting, privacy, branding, membership, support, and ownership work across managed and self-hosted Authenti Social networks.
Find the part that matters to your decision.
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Hosting
4 practical answers
What is included in the $50 monthly managed plan?
It includes one standard Authenti Social network on your branded Authenti Social subdomain, managed hosting, platform updates, protected media storage, and network administration tools.
What is included in the $1,000 self-hosted configuration?
It includes configuration and handover of one standard installation on your server and domain. Domain fees, hosting, ongoing maintenance, and custom development are separate.
Can we move from managed hosting to self-hosting later?
A planned migration can be assessed. The scope depends on your hosting environment, database size, uploaded media, domain setup, and maintenance requirements.
What does our organization manage when self-hosting?
Your organization manages the server, domain, database, backups, email delivery, certificates, security updates, availability, and any third-party infrastructure.
Privacy
6 practical answers
What does “spy-free” mean?
It means Authenti Social is not funded by advertising surveillance: the standard product does not build advertising profiles, sell member information, add tracking pixels, or follow people across unrelated websites. Limited technical logs may still be processed for security, reliability, abuse prevention, and troubleshooting as described in the privacy notice.
How can a network provide both privacy and accountability?
Privacy protects personal information, relationships, and private conversations. Accountability governs conduct that affects the shared community through controlled membership, visible rules, reporting, blocking, moderation roles, and proportionate action. Accountability does not require covert behavioral profiling.
Does Authenti Social build advertising profiles?
No. The product is funded by clear software and configuration fees rather than behavioral advertising or cross-site member profiling.
Which cookies does the website use?
An essential session cookie supports security and basic operation. A persistent sign-in cookie is used only when a person explicitly chooses Remember me.
Can administrators read every private conversation?
Ordinary network administration does not provide a general inbox for browsing private conversations. Authorized technical access should remain exceptional, purpose-limited, and governed by the network operator’s policies and applicable law.
Do you promise absolute security?
No responsible service can promise absolute security. Authenti Social uses layered application controls and encourages secure hosting, updates, backups, strong credentials, and responsible operational processes.
Branding
4 practical answers
Can each network use its own logo and colors?
Yes. Each network can set its name, logo, primary colors, tagline, purpose, member terminology, and joining rules.
What address does a managed network receive?
A managed network receives an address such as yourcompany.authentisocial.com, subject to availability and reserved-name rules.
Can a self-hosted network use our own domain?
Yes. The self-hosted option is specifically designed for a customer-controlled domain and compatible hosting environment.
Can we rename members and groups?
You can choose the singular and plural term for your members. Focused community spaces are called Club Houses throughout the standard platform.
Members
4 practical answers
How do people join a network?
A network can use administrator approval, private invitations, or an allowed registration mode selected by the network owner.
Can someone use one account across every customer network?
No. Networks are independent. A person joins and signs in through the correct network address, and membership in one network does not grant access to another.
Are member profiles public?
Member profiles are private by default. Visibility is restricted by authentication, network membership, relationship rules, blocking, and authorization checks.
Can members create their own Club Houses?
The platform supports member-created Club Houses, while network and Club House administrators retain approval and moderation controls.
Support
4 practical answers
Do you help configure a self-hosted server?
Yes. The consultation gathers your domain, hosting, database, email, and expected usage details so the installation scope can be confirmed before work begins.
Is custom development included?
No. The listed prices cover the standard product or standard configuration. Bespoke integrations, design work, migrations, and new features require a separate scope.
How do we report a problem?
Customers can contact hello@authentisocial.com with their network name, the affected page, and a description of what happened. Sensitive credentials should never be sent by ordinary email.
Will the platform continue to receive improvements?
Managed networks receive standard platform updates while subscribed. Update arrangements for self-hosted networks depend on the selected maintenance agreement.
Ownership
4 practical answers
Who controls a managed network?
The customer controls its community identity, membership decisions, spaces, and moderation. Authenti Social operates the shared hosting and standard platform.
Who controls a self-hosted installation?
The customer controls its domain, server, database, hosting accounts, and operating environment after handover.
Do members become part of one global Authenti Social network?
No. Every customer network is logically separate, with its own membership and identity. Authenti Social is the software provider rather than a universal public feed.
What should we decide before launch?
Define membership, administrator roles, moderation rules, privacy notices, data retention, backups, domain ownership, and who is responsible for ongoing technical operation.
Still deciding how your network should work?
Compare both hosting paths or share your requirements with us directly.